It is important to us that all our website visitors are equally able to view our website, so we have collected together some guidance and resources to help you improve your online experience.


This website is compatible with all the most popular browsers including Internet Explorer, Safari, Chrome, Opera and Firefox.

Text size

If you need to increase the size of the text on our website, most browsers allow you to do this using your keyboard.

  • Ctrl’ and ‘+‘ to zoom in (use ‘Cmd‘ and ‘+’ on a Mac)
  • Ctrl’ and ‘’ to zoom out (use ‘Cmd‘ and ‘’ on a Mac)
  • Ctrl‘ and ‘0′ to return the page to normal size (use ‘Cmd‘ and ‘0‘ on a Mac)


All images, where appropriate, have alternative text descriptions explaining what the image is about. This description will be read out by screen readers and will be displayed if you hover your cursor over the image.

All links to other websites will open up a new browser window. If you want to return to the Care Quality Commission’s website after following an external link, you just need to close the new browser window.

Keyboard navigation

The arrow keys on your keyboard can be used to scroll up or down the page. You can use the tab key to select the next link on the page, and press return or enter to visit the link. To go back a page, use the backspace key

Problems accessing our site?

If you are having problems accessing information on our website, or if you have any comments or queries about the site, please contact us.

Where can I get more advice about making my web browsing experience better?

There is a lot of information online about wen accessibility, but we believe one of the most complete guides can be found on the BBC website (link will open in a new tab)